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Syn-Apps SA-CallAlert

SA-CallAlert

Download DatasheetSA-CallAlert automatically sends e-mail or text and audio notification to Cisco IP phones when a specific number is dialed, or when a specific user dials a number. The system administrator can easily define triggers that match source and/or destination phone numbers. Once configured, SA-CallAlert will notify the right target(s) using the preferred delivery method of instance. SA-CallAlert also integrates with leading IP Camera vendors to allow delivery of snapshots to IP Phones as required by the user.

Screenshots:

Features & Benefits:

  • Increase Campus Security: Notify Campus Security of an outgoing ‘911’ call and send critical information regarding the location of the emergency via text and audio notification
  • First Responder Information: Drive safety by delivering critical information to first responders the instant they enter the facility
  • Proactive Event Notification: Notify specific users when any number is dialed
  • E-mail Notifications: Specified personnel will be notified via e-mail and/or SMS text when a specific number is dialed
  • IP Phone Messages: Send text and tone based notifications to any XML enabled phone on the network
    • Message the Source Phone
    • Message the Target Phone
  • Message Templates: Alert messages contain information such as:
    • Phone Extension
    • Floor and Room Number (User Location)
    • User Name
    • Date & Time
    • Any other pertinent information as defined by the administrator
  • Call Tracking: Monitor specific users and/or dialed digits to track phone usage. Administrators can monitor users with respect to:
    • Specific numbers users are dialing (i.e. monitor all 911 calls)
    • Calls to specific users (i.e. monitor calls to ext. XXXX)