SA-CallAlert automatically sends e-mail or text and audio notification to Cisco IP phones when a specific number is dialed, or when a specific user dials a number. The system administrator can easily define triggers that match source and/or destination phone numbers. Once configured, SA-CallAlert will notify the right target(s) using the preferred delivery method of instance. SA-CallAlert also integrates with leading IP Camera vendors to allow delivery of snapshots to IP Phones as required by the user.
Screenshots:
Features & Benefits:
Increase Campus Security: Notify Campus Security of an outgoing ‘911’ call and send critical information regarding the location of the emergency via text and audio notification
First Responder Information: Drive safety by delivering critical information to first responders the instant they enter the facility
Proactive Event Notification: Notify specific users when any number is dialed
E-mail Notifications: Specified personnel will be notified via e-mail and/or SMS text when a specific number is dialed
IP Phone Messages: Send text and tone based notifications to any XML enabled phone on the network
Message the Source Phone
Message the Target Phone
Message Templates: Alert messages contain information such as:
Phone Extension
Floor and Room Number (User Location)
User Name
Date & Time
Any other pertinent information as defined by the administrator
Call Tracking: Monitor specific users and/or dialed digits to track phone usage. Administrators can monitor users with respect to:
Specific numbers users are dialing (i.e. monitor all 911 calls)
Calls to specific users (i.e. monitor calls to ext. XXXX)
