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SA-CallAccounting
 SA-CallAccounting is a call detail record viewer and accounting system that couples to Cisco Unified Communications Manager and allows users to quickly search millions of calls. SA-CallAccounting delivers report types that range from aggregate to fully detailed (one record per call). SA-CallAccounting contains a built in scheduler service that allows reports to be automatically emailed at scheduled intervals. Call costs can be assigned in the configuration interface, allowing SA-CallAccounting to provide cost based reporting.
Screenshots:
 
Features & Benefits:
- Phone Categorization Interface: Partition phones on the system into hierarchical categories, allowing report generation for each category
- Report Filters: Any report can be filtered on the following:
- Date and Time Range
- Calling Number or Called Number
- Forced Authorization Code
- Client Matter Code
- Aggregate Report: List of all categories with roll-up at the root level, containing totals for a category’s inbound/outbound calls. The outbound calls have a cost associated with them based on the call costs configuration information the user provides.
- Category Report: Contain an entry for each phone in the category. Category reports have two types, inbound and outbound. Each type list the total calls, total/average call time and average ring time and also contains a total cost for the calls from each phone for the given report filters.
- Detailed Report: Can be run on a particular category. A detailed report contains an entry for each call (inbound and outbound) in the category for the given report filters.
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