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SA-CallReplay
 SA-CallReplay is a simple yet powerful call recording solution that records all or specific calls on a scheduled or ad-hoc basis. Its user friendly interface provides secure access to call review, with the ability to share call recordings. Whether used for compliance, training or internal audit purposes, SA-CallReplay is an unparalleled value in cost and capability for any organization.
Screenshots:
 
Features & Benefits:
- Recording Capabilities: Record all calls from a specific user, specific time or instantly with the push of a button. Instant recordings capture the entire call regardless of when the recorder is engaged
- Malicious Call Trace: Automatically trace and record malicious calls with a single push of a button from your Cisco IP phone
- Monitor Live Calls: Listen to a call as it happens, without any conferencing. Whisper to the agent without being heard by the external party
- Review, Annotate, Email: Upon review, phone recordings can be given annotations and E-Mailed to appropriate personnel
- Search Filters: Recording can be searched by caller IDs, phone numbers, annotations and time
- Organize: Calls can be manually or automatically organized using flexible, color coded folders. Rules and filters can be defined to organize calls by phone number or user name patterns
- Call Retention Policies: Recordings can be kept for a period of time or until the hard-drive is full
- On Demand Recording: Allows users to keep important calls by utilizing a phone service
- Multi Site: Record and administer many network partitions as if they were one
- Call History: Follow a call as it is transferred, put on hold or parked
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