Configure Background Music

Note: This service requires a multicast music streaming source, such as the Syn-Apps Paging Relay. If you do not have this device, contact Syn-Apps sales@syn-apps.com.

There are four basic configuration steps:

  1. Configure the Paging Relay.
  2. Configure SA-Announce.
  3. Configure the ShoreTel Connect Director server.
  4. Verify background music on a phone.

The Paging Relay Music Configuration section provides instructions for each of the steps above. (Syn-Apps website > Resources > Documentation > Syn-Apps Paging Relay Admin Guide > Paging Relay Additional Features > Music Configuration)