IP Speaker Registration Options

Use DHCP Option 72

Syn-Apps recommends leveraging DHCP for the Atlas, A.N.D., and Cyberdata IP speakers.

DHCP needs option 72, the “World Wide Web” option, enabled and pointed to the IP address of the SA-Announce server. This allows auto-registration and maintenance of the speaker to the Syn-Apps Software. 

Important: A.N.D. and Atlas speakers ONLY register with SA-Announce when using DHCP option 72.

If DHCP does not work with Cyberdata speakers, they can be registered using a static IP address and auto-registration options. Follow the following steps.

Cyberdata IP Speaker Alternate Registration

The basic steps are:

  1. Obtain the speaker IP address.
  2. Add it as a secondary address to NIC.
  3. Optionally, upgrade the speaker firmware.
  4. Configure Cyberdata speaker to set a static IP address and auto-registration for the speaker.

Obtain Speaker IP Address

Use one of following methods to obtain the address of the speaker:

  • RTFM – Press the RTFM button until it beeps (about 5 seconds).  The IP address is presented.
  • DHCP Lookup – If plugged into a DHCP capable LAN port, write down the MAC address located on the back of the speaker and look up the address within the DHCP table.

Add Secondary Address to NIC

Note: Use this section if the IP address of the speaker is outside the range of your computer.

  1. Plug computer into the same switch as the speaker.
  2. Log in to the computer.
  3. Launch a Command Prompt, Start > Run > CMD.
  4. Type ipconfig /all. Write down all information for primary NIC. 
  5. Navigate to the properties of the computer’s NIC.  Double-click on TCP/IP.
  6. Enter the primary NIC information from step 4.  Click Advanced.
  7. Enter a secondary IP address in the speaker range. For example, if the speaker is 10.10.10.10 the secondary IP can be 10.10.10.25. 
  8. Click OK until back to the desktop.

(Optional) Upgrade Firmware Version of Cyberdata Speaker

  1. Download the latest firmware (Syn-Apps website > Resources > Product Downloads > Other tab) and unzip the file.
  2. Open a browser and enter the IP address of the speaker – http://xx.xx.xx.xx.
  3. Enter login credentials:
    Username = admin
    Password = admin
  4. Click Choose File, navigate to where you unzipped the firmware file, and select it.
  5. Click Submit. 

Configure Cyberdata Speaker

Set a static IP address and auto-registration for the speaker.

  1. Log back into the speaker interface.
  2. Click Networking in the left pane.
  3. Select the Static radio button and input the IP address.
  4. Click Device Config.
  5. Enter the SA-Announce IP Address.
  6. Click Save and then Reboot.

Troubleshooting

Verify Security Rights on c:\Windows\Temp

  1. Log in to SA-Announce server.
  2. Double-click My Computer.
  3. Navigate to c:\Windows\.
  4. Right-click on the Temp folder.  Select Security tab.
  5. Click Advanced.
  6. Click Edit.
  7. Verify IIS_IUSRS account has List folder/Read data rights.
    If permissions are not listed, click Add to grant permissions.
  8. Click OK until closed out of window.
  9. Verify IP speaker is in SA-Announce.
    Log in to SA-Announce, navigate to Settings > IP Endpoint Setup > Syn-Apps IP.
    The new IP Speaker should be displayed and is available to assign to notification groups.