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Technical Writer

Technical Writer
OR, Portland
Posted 3 weeks ago

As a Syn-Apps Technical Writer, you will be tasked with creating, editing, and managing all technical documentation for our software and hardware. The Technical Writer will manage on-line and print documents including, (but not limited to): User Manuals, Administrator Guides, Knowledge Base articles, End-User and Administrator Training materials, FAQ’s, white papers, etc. The Technical Writer will be responsible for working with team members across the organization including Development, Sales, Marketing and Support.Position Requirements:

 3+ years prior work-related experience writing complex technical documents
 You will be creating new content, and editing existing documents in Madcap Flare
 Exceptional communication (both verbal and written) and organizational skills
 Ability to perform independent research to understand technical products
 Proven track record of delivering quality documentation under tight deadlines with changing product requirements
 Excellent use of English language and grammar
 Ability to understand and clearly explain technical terminology to both tech and non-tech savvy individuals
 Strong analytic, planning, and time management skills
 Proficient using MS Office Suite

 Bachelor’s degree in the Sciences preferred

Desired Skills:
 Proficient using MadCap Flare, Adobe Suite, and revision control systems
 Experience developing graphics, tables, charts, and other graphical elements
 Comfortable working closely with engineering, management and marketing teams as part of the software development process
 Familiarity with IT systems and network infrastructure is a plus!

About Syn-Apps:
Syn-Apps develops emergency notification software that is used by schools, businesses, and government agencies to keep their people safe and informed. Thousands of customers have deployed our notification solutions with their IP Phones, IP & Analog Paging Systems, and hundreds of other internal systems and services to automate bells and announcements, send emergency lock down and closure announcements and for everyday communication.We offer a fun and rewarding work environment with competitive salary, and excellent benefits, including a retirement plan, health, dental, and vision, as well as generous paid time off. Our office is in downtown Portland, Oregon. Perks include either a public transportation monthly pass or parking permit.

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Job CategoryEngineering

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