In-Store Announcements – Broadcast live or pre-recorded alerts across overhead speakers, digital signage, and more to quickly communicate with store personnel and customers
Improve Customer Service – Reduce the time your customers wait in call queues by connecting IVR (interactive voice response) systems with Syn-Apps' Paging Relay to automatically alert staff when callers are waiting on the line
Store Security – Integrate panic buttons or custom phone extensions used to quickly alert store security when a situation occurs
Weather Emergencies – Alert personnel and shoppers of severe weather emergencies. Announce pertinent information such as where to seek shelter and evacuation procedures
Pleasant Atmosphere – Create an ambient shopping environment for customers and employees with background music streamed to overhead speakers from Syn-Apps' Paging Relay
Smart Building Detection – Speed up response time by connecting smart-building systems to detect and alert personnel of improper building entry, motion detected, unauthorized presence, theft, fire, and more to ensure appropriate actions are taken quickly
Call Monitoring – Notify a specific personnel when specific criteria is met for incoming or outgoing calls, such as dialing 911 or placing calls outside of the network during store hours
When a critical situation arises, how prepared is your organization to get the right message to the right people, at the right time?
Take a few minutes to view the overview video to learn how SA-Announce can help your organization streamline communication processes and improve preparedness.
Syn-Apps is proud to support its flagship product, SA-Announce, on a variety of UC systems - because communication should be easy. Whether alerting one individual of an isolated situation, or thousands of people of an emergency, we understand that reliable communication is critical to your organization. Regardless of your communication system today, Syn-Apps will be there to support your notification needs tomorrow. Select your VoIP system below to learn how SA-Announce can be utilized in your environment.
Scott Downs, Director of Information Technology, American Furniture Warehouse
The truly surprising benefit of the system was the sound quality on our show floors. With the engineering design work that was done by Syn-Apps, the music on our show floors is just amazing. We no longer have tinny sounding music or dead spots on the show floor. By having even sound throughout the space, we can actually lower the volume. This still gives us rich sound over the whole floor but allows our staff and customers to easily communicate. It really sets a pleasant shopping experience for our customers.
Craig Ponto, Network Administrator, Zero-Zone
We’ve being using SA-Announce for five years. We use it for several things, primarily, everyday paging to endpoints across multiple locations, such as all office phones and warehouses, emergency announcements, and most recently, for scheduled pages to signal breaks.