SA-Announce Redundancy Connectivity Tests

 

Note: This article pertains to a Cisco environment.

This article provides recommended baseline connectivity tests prior to configuring SA-Announce Redundancy.

Infrastructure Requirements

  • SA-Announce Servers – At least two SA-Announce servers running SA-Announce 8.3.14 or greater are required for redundancy. Both servers must be running the same version of SA-Announce.
  • Server Operating System – All servers must be running the same operating system and bitness in redundancy mode.
  • SA-Announce Local Database – Each server must be configured to use SQL 2008 R2 SP1 or greater database instance on the local server.
  • Connectivity – There must be connectivity between servers for redundancy to work.

Refer to your SA-Announce Cisco User Guide > Server Redundancy section for complete requirements.

Recommended Connectivity Tests

Recommended Tests

Description

SA-Announce Backup

Backup SA-Announce. Refer to the Backup and Restore SA-Announce KB for your SA-Announce version for details.

Test IP Connectivity Between Servers

From Server A, ping the IP address of Server B. 

From Server B, ping the IP address of Server A.

DNS Connectivity

From Server A, ping the DNS name of Server B.

From Server B, ping the DNS name of Server A.

DNS example: serverA

Domain Connectivity

From Server A, ping the FQDN (Fully Qualified Domain Name) of Server B.

From Server B, ping the FQDN of Server A.

FQDN example: serverA.companyname.com

Verify Server Rights

Verify both servers have the same local account and password and has Administrator rights.

Both servers should be using the same local account when running:
Start > All Programs > Syn-Apps > SA-Announce > Configuration.

Server Connectivity

Verify Server A has connectivity to Server B by browsing from Server A to
Start > Run>> \\serverB\c$.

Verify Server B has connectivity to Server A by browsing to
Start > Run > \\serverA\c$.

No Internet Access

Verify both servers have the SYNAPPSENT instance of SQL 2008 R2 SP1 installed.  Refer to the Install/Upgrade SQL 2008 R2 SP1 Manually article.

Verify the http://216.185.180.180/downloads/temp/dotnet4-4.5Full.zip file is installed.

SQL Server Connectivity

  1. Launch SQL Management Studio on both servers.
  2. Click Options and select Network Protocol of TCP.
  3. Test SQL Server Connectivity Using Windows Login:
    • From Server A, connect to the database engine of Server B using the currently logged in user’s windows credentials. The instance name will be: ServerB\SYNAPPSENT
    • Repeat the process on Server B.
  4. Test Using SQL Login:
    From Server A, connect to the database engine using SQL account “SA”. Verify the passwords on both servers are the same by navigating to:
    c:\Program Files (x86)\Syn-Apps\SA-Announce\Configuration\setupSQL.ini

If all baseline tests run successfully, then you can begin configuring redundancy. If you encountered issues, contact Syn-Apps Support.