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Simplified Communication

Notification. Unified.

Keep personnel informed before, during, and after situations occur with SA-Announce

Syn-Apps' SA-Announce is an enhanced Paging and Mass Notification platform providing secure and robust notification solutions to customers since 2001. When situations occur, customers rely on SA-Announce to quickly and efficiently notify personnel. It serves as a single-point of activation for customers to manage notifications across disparate systems.

Streamlining communication systems with SA-Announce allows customers more time to assess the impact of a situation, evaluate its risks, develop strategic action plans, and refine processes for future situations, rather than spending precious time managing notifications across disparate systems.

SA-Announce bundles the following use cases into a single solution:

  • Emergency Alerting
  • Mass Notification
  • Routine Paging
  • Off-Premise Mobile Communication

Keep personnel informed throughout the entire situation using custom alerts delivered in real-time, pre-recorded, and scheduled intervals.

 

Utilizations:

SA-Announce integrates with over 40 endpoints and devices:

  • IP Phones & Speakers
  • Analog Devices
  • Syn-Apps' Paging Relay
  • iOS & Android Devices
  • Desktop Computers
  • Panic Buttons
  • Bells, Beacons, and Strobes
  • Contact Closures
  • SMS
  • Instant Messaging Clients
  • Email
  • Text-To-Speech Services
  • Social Media
  • Third Party Mass Notification Services
 

Key Features:

Infinite Notification Groups - Prepare for every type of situation. Create dynamic groups used to assign specific endpoints to notification groups and alert personnel rapidly and accurately during an event

No Boundaries - Activate an unlimited number of live, pre-recorded, and scheduled notifications from the SA-Announce GUI, IP Phones, Syn-Apps' Paging Relay, Panic Buttons, Desktop Notification Client, or SA-Announce Dispatcher mobile app

Custom Templates - Dramatically reduce activation time and eliminate human error with unlimited notification groups and custom templates used to alert personnel during different scenarios.

Audio/Visual Communication - Deliver text, audio, and graphic notifications to supported devices.

Key Benefits:

  • Multi-platform compatible
  • User-friendly interface
  • Save money - leverage existing network infrastructure
  • Scalable beyond 22,000+ endpoints
  • Supports 40+ device types for multi-modal alerting
  • On- and off-premise alerting
  • Supports fault tolerance and redundancy
  • Automated NOAA Weather Alerts and AMBER Alerts
  • Real-time reporting and analytics tools
  • Localized alerts
 
Company Overview
 
Extend Your Notification Reach

Enhance the power of SA-Announce with Cloud Services to provide multi-modal communication and ensure targeted recipients receive critical alerts, regardless of their physical location. Choose from one of seven Cloud Services modules including mobile notifications to iOS & Android devices, Instant Messaging clients, SMS Messaging, Text to Speech, and more!

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Alerts Delivered Right to Your Screen

Ensure recipients don’t miss critical information with audio and visual pop-up alerts delivered right to Mac & PC clients. The Desktop Override feature prevents users from closing alerts until the alert is terminated; ensuring targeted users are kept prepared and informed.

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Organized Communication

Does your organization use a manual process to dispatch routine communication like daily announcements, bells, and regular drills? With SA-Announce Scheduler, your organization can efficiently manage alerts by scheduling single and recurring events. Create custom schedules to alert SA-Announce groups based on the type of event and hourly, daily, weekly, and monthly basis. Reduce management overhead costs and potential human error and help ensure you’re alerting the right people, at the right time, and the right location.

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Yes, we're multi-platform.

Syn-Apps is proud to support its notification solutions on a variety of UC systems - because communication should be easy. Whether alerting one individual of an isolated situation, or thousands of people of an emergency, we understand that reliable communication is critical to your organization. Regardless of your communication system today, Syn-Apps will be there to support your notification needs tomorrow. Select your PBX communication system below to learn how Syn-Apps can be utilized in your environment.

Avaya Alert

Avaya

  • Supports customers running Avaya Aura and Avaya IP Office
  • Deliver audio/visual notifications to Avaya 9600 and 96x1 Series Phones
  • Integration Protocol – SIP
 

Cisco

  • Preferred Solution Partner since 2001
  • Supports customers running CUCM 7.x and greater
  • Deliver audio/visual notifications to over 40+ phone models
  • Integration Protocol – SCCP
 

ShoreTel

  • TechConnect Member since 2009: Technology Alliance Partner
  • Supports customers running Mitel Connect (On-Site & Hybrid), & ShoreTel Director 9.x and greater
  • Deliver audio/visual notifications to PAPI-enabled ShoreTel phones
  • Integration Protocol - SIP
 

SIP

  • Supports SIP Call Control Managers: 3CX, Asterisk, BroadSoft, Jive, & Mitel
  • Deliver notifications to multicast-enabled SIP Phones
  • Compatible with SIP PBX Phones: Aastra, Mitel, Polycom, SNOM, & Yealink
  • Integration Protocol - SIP
 
 

 

  See it in action!

When a critical situation arises, how prepared is your organization to get the right message to the right people, at the right time?

Take a few minutes to view the overview video to learn how SA-Announce can help your organization streamline communication processes and improve preparedness.

 
 

Featured Case Study | Léman Manhattan School

Léman Manhattan Preparatory School came to Syn-Apps in 2013 after evaluating notification solutions with their telephony reseller. Léman Manhattan’s Technology Manager, Julius Blakeny, explained their Lower School needed a unified notification solution to tie existing infrastructure together to meet their emergency communication and safety initiatives.

“We needed a [notification] solution that directly tied into our Call Manager to send notifications to IP phones, as well as Atlas IP speakers and clocks located throughout the building. Syn-Apps’ SA-Announce exceeded our requirements,” Blakeny explained.

Read the full case study:

READ MORE

Learn how other customers use SA-Announce to solve their business needs:

SEE ALL CASE STUDIES

 
Case Study
 


We needed a notification solution that directly tied into our Call Manager to send notifications to IP phones, as well as Atlas IP speakers and clocks located throughout the building. Syn-Apps' SA-Announce exceeded our requirements.

Julius Blakeny, Technology Manager, Léman Manhattan Preparatory School


We’ve being using SA-Announce for five years. We use it for several things, primarily, everyday paging to endpoints across multiple locations, such as all office phones and warehouses, emergency announcements, and most recently, for scheduled pages to signal breaks.

Craig Ponto, Network Administrator, Zero-Zone


We are very happy with SA-Announce. We have SA-Announce tied into our panic button system so that if a panic button is pushed within City Hall, an alert is sent to all phones in City Hall, computers in Dispatch, and MDCs in all squad cars.

Joseph Wenninger, Information Sytems Director, City of Neenah


[The Syn-Apps Support Team] was very knowledgeable and proficient in helping me to get the product up and running and with further troubleshooting unique to our environment. I am truly grateful to him and [the Syn-Apps Sales Team] for being a wonderful support group when NO other company could provide us with a product satisfying our unique needs!

Bob Bitler, Network Administrator, New Peoples Bank