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Syn-Apps’ notification platform leverages Avaya, Cisco, ShoreTel, and SIP unified communication systems to facilitate communication and improve the safety of civilian and government personnel, enhances cross-jurisdictional notifications, while reducing communication costs.

Government Notification Solutions

Public sector customers looking to purchase Syn-Apps' solutions from a State Contract can visit our State Contracts page to find procurement sources available in your state.

Common Use Cases:

Building Intruder – Alert personnel of intruder(s) on premise with critical safety instructions while simultaneously notifying building security or local police

Emergency Dispatch – Integrate MDCs (mobile device computers) with Syn-Apps' notification software to quickly dispatch police to the scene when emergencies strike

Weather Emergencies – Alert personnel of weather emergencies and building closures or delays

Phone Threats –Employees can instantly hit record, at any time during the call, and obtain the entire call history – from beginning to end – a simple and secure call-recording method

Hazardous Conditions Detected - Connect smart-building devices with to activate notifications when hazardous conditions are identified

Call Monitoring - Notify a specific person or department when specific criteria is met for incoming or outgoing calls, such as dialing 911 or placing calls outside of the network during office hours

 
Police MDC
  • Connect one or more agencies to establish a single emergency notification infrastructure
  • Integrate with two-way radios to initiate and communicate during emergency situations via the Syn-Apps' Paging Relay
  • Connect panic buttons to instantly notify security staff, enable discreet monitoring, and even record an on-going situation
  • Enable and capture remote audio and video with the touch of a button
  • Activate pre-recorded or real-time evacuation announcements
  • Integrate beacons, analog systems, and video displays across your network
  • Immediately notify building security of emergencies using a variety of secure dispatch methods, including: any phone, desktop computer, mobile application, or other configured devices on the network
  • Immediately notify First Responders when and where 911 or any other specific number is dialed
  • Deliver AMBER Alerts containing pertinent child abduction information
  • Instantly inform civilian and government personnel of Weather alerts delivered to phones, speakers, and displays
  • Integrate smart building systems to detect improper entry, theft, fire, and other events to ensure quick and efficient response
  • Simplify processes for establishing paging zones for facility and public area targets
  • Consolidate building clocks and PA systems by leveraging the network for improved efficiency, time, and cost savings
  • Instantly find personnel and engage in ad-hoc conference calls with a single-button push
  • Select from a host of IP-based speakers and clocks with one-way broadcast or two-way intercom capabilities
  • Integrate analog phones and paging systems with IP speakers and disparate endpoints to create a simplified notification management platform
  • Customize and schedule bell tones, control delivery times, and volumes
  • Organize routine emergency drills in advance with custom pre-recorded audio or alert tones
  • Record some or all phone conversations for future review or random audits
  • Search for contacts within or outside of your department using App-Pendix global directory software
  • Track and report incoming and outgoing calls across your network
 

 

  See it in action!

When a critical situation arises, how prepared is your government agency to get the right message to the right people, at the right time?

Take a few minutes to view our video to learn how Syn-Apps can help your organization streamline communication processes and improve preparedness.

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Yes, we're multi-platform.

Syn-Apps is proud to support its notification solutions on a variety of UC systems - because communication should be easy. Whether alerting one individual of an isolated situation, or thousands of people of an emergency, we understand that reliable communication is critical to your organization. Regardless of your communication system today, Syn-Apps will be there to support your notification needs tomorrow. Select your PBX communication system below to learn how Syn-Apps can be utilized in your environment.

Avaya Alert

Avaya

  • Supports customers running Avaya Aura and Avaya IP Office
  • Deliver audio/visual notifications to Avaya 9600 and 96x1 Series Phones
  • Integration Protocol – SIP
 

Cisco

  • Preferred Solution Partner since 2001
  • Supports customers running CUCM 7.x and greater
  • Deliver audio/visual notifications to over 40+ phone models
  • Integration Protocol – SCCP
 

ShoreTel

  • TechConnect Member since 2009: Technology Alliance Partner
  • Supports customers running Mitel Connect (On-Site & Hybrid), & ShoreTel Director 9.x and greater
  • Deliver audio/visual notifications to PAPI-enabled ShoreTel phones
  • Integration Protocol - SIP
 

SIP

  • Supports SIP Call Control Managers: 3CX, Asterisk, Jive, & Mitel
  • Deliver notifications to multicast-enabled SIP Phones
  • Compatible with SIP PBX Phones: Aastra, Mitel, Polycom, SNOM, & Yealink
  • Integration Protocol - SIP
 


We are very happy with SA-Announce. We have SA-Announce tied into our panic button system so that if a panic button is pushed within City Hall, an alert is sent to all phones in City Hall, computers in Dispatch, and MDCs in all squad cars.

Joseph Wenninger, Information Sytems Director, City of Neenah


I can tell you Syn-Apps is at the top of my list should I need other solutions you guys may offer. Thanks!

Chris Penny, Network Administrator, City of Sierra Vista