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Leverage your network to optimize communication between doctors, patients, staff, and visitors to deliver exceptional care while reducing communication costs. Our solutions enhance Physical Security and improve Day-to-Day communication by offering hospitals and healthcare organizations advanced paging, patient and family notifications, and emergency response capabilities – all leveraging your current network investment.

Healthcare Notification Solutions

Common Use Cases:

In-Building Paging – Enhance daily communication between doctors, staff, patients, and visitors

Building Monitoring – Alert personnel of missing patient(s) or intruders on premise with critical safety instructions, while simultaneously notifying building security or local police

Weather Emergencies – Notify staff of weather emergencies, office closures, or delays

Phone Threats –Employees can instantly hit record, at any time during the call, and obtain the entire call history – from beginning to end – a simple and secure call recording solution

Hazardous Conditions Detected - Connect smart-building devices with Syn-Apps' notification software and Paging Relay to activate notifications when hazardous conditions are detected

Celebration Notifications – Play nursery rhymes across the maternity wing when new babies are born

 
Nurse notification
  • Connect one or more facilities to establish a single emergency notification platform
  • Connect panic buttons to instantly notify security, staff, enable discreet monitoring, and even record on-going situations
  • Activate pre-recorded or real-time evacuation announcements
  • Integrate beacons, analog systems, and displays across your network
  • Simple & secure activation methods using any phone connected to the network, desktop computer, mobile app, or other configured devices on the network
  • Immediately notify management when and where 911 or any other specific numbers are dialed
  • Rapid two-way communication with patients via IP speakers, bedside phones, nurse notifier tablets, and more
  • Integrate smart building systems to detect improper entry, unauthorized presence, theft, fire, and other events to ensure quick and efficient response
  • Instantly alert staff, patients, and visitors of Weather alerts on devices located throughout the building
  • Simplify processes for establishing paging zones for facility and public areas
  • Customize and schedule visiting-hour announcements
  • Rapidly engage in ad-hoc conference calls with a single-button push to connect medical teams or security teams responding to critical situations
  • Facilitate one and two-communication between patients and nurses via bedside phones, tablets, or intercoms
  • Select from a host of IP-based speakers and clocks with one-way broadcast or two-way intercom capabilities
  • Integrate analog phones and paging systems with IP speakers and disparate endpoints to create a simplified notification management platform
  • Customize and schedule automatic announcements, control delivery times, and volumes
  • Search for contacts within or outside of your department using App-Pendix global directory software
  • Track and report incoming and outgoing calls across your network with CallAlert
  • Protect your facility with CallReplay call recording software – an excellent solution for retaining call history, quality assurance, and audits

 

  See it in action!

When a critical situation arises, how prepared is your facility to get the right message to the right people, at the right time?

Watch this brief video to learn how Syn-Apps' Revolution notification platform helps healthcare facilities streamline communication and improve building safety.

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Yes, we're multi-platform.

Syn-Apps is proud to support its notification solutions on a variety of UC systems - because communication should be easy. Whether alerting one individual of an isolated situation, or thousands of people of an emergency, we understand that reliable communication is critical to your organization. Regardless of your communication system today, Syn-Apps will be there to support your notification needs tomorrow. Select your PBX communication system below to learn how Syn-Apps can be utilized in your environment.

Avaya Alert

Avaya

  • Supports customers running Avaya Aura and Avaya IP Office
  • Deliver audio/visual notifications to Avaya 9600 and 96x1 Series Phones
  • Integration Protocol – SIP
 

Cisco

  • Preferred Solution Partner since 2001
  • Supports customers running CUCM 7.x and greater
  • Deliver audio/visual notifications to over 40+ phone models
  • Integration Protocol – SCCP
 

ShoreTel

  • TechConnect Member since 2009: Technology Alliance Partner
  • Supports customers running Mitel Connect (On-Site & Hybrid), & ShoreTel Director 9.x and greater
  • Deliver audio/visual notifications to PAPI-enabled ShoreTel phones
  • Integration Protocol - SIP
 

SIP

  • Supports SIP Call Control Managers: 3CX, Asterisk, BroadSoft, Jive, & Mitel
  • Deliver notifications to multicast-enabled SIP Phones
  • Compatible with SIP PBX Phones: Aastra, Mitel, Polycom, SNOM, & Yealink
  • Integration Protocol - SIP
 

Featured Case Study | Rochelle Community Hospital

Rochelle Community Hospital came to Syn-Apps in 2012 after evaluating notification solutions with their telephony reseller. The hospital uses SA-Announce and CallAlert to streamline network-wide communication.
According to Chris Powell, Information Systems Technician for Rochelle Community Hospital, the facility chose Syn-Apps after receiving a recommendation from OneNeck IT Solutions.

“After reviewing the product[s], we determined it would definitely fill our needs where Cisco Call Manager fell short,” Powell explained.

Read the full case study:

READ MORE


Learn how other customers use SA-Announce to solve their business needs.

SEE ALL CASE STUDIES

 
 


Being in healthcare, we have certain codes that need to be announced from time to time. This is used to alert people in areas that don't have overhead speakers, such as off-site clinics. The user interface is very easy to navigate and is very intuitive. Even our less tech-savvy users can navigate it!

Christopher Powell, Information Systems Technician, Rochelle Community Hospital


I have always enjoyed Syn-Apps products. The Paging Relay fulfilled a need for Concentra, which required local voice paging per clinic since multicast on the WAN was not an option. For Concentra, the only requirement was for voice paging and it [SA-Announce and Paging Relay] did very good job at that. I am very pleased overall and will recommend Syn-Apps products in the future.

Share Orr, Senior Consulting Engineer, Presidio