SA-Announce Expands Product Availability to Avaya IP Office Customers
- Enhanced paging and mass notification solution with audio, text, and graphic notifications helps organizations in industries such as K-12 and Higher Education and Retail, as well as Government agencies
Mesa, AZ — Syn-Apps, a leader in mass notification and paging solutions, today announced that its SA-Announce software has successfully completed compliance testing with IP Office from Avaya, a global provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance.
SA-Announce is an enhanced paging and mass notification solution that seamlessly integrates numerous endpoints to deliver text, audio, and graphic notifications. It serves as a centralized notification management platform that can streamline operational processes and communication distributed across multiple systems and disparate endpoints. The application is now compliance-tested by Avaya for compatibility with Avaya IP Office, and Avaya 9600 and 96×1 Series IP Deskphones.
With SA-Announce, organizations can optimize their communications environments by aligning technology with emergency and non-emergency communication objectives. Centralizing the system helps reduce overhead management costs, limit notification initiation time, and eliminate potential human error; all of which can increase safety and security during critical events.
Syn-Apps is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As a Technology Partner, Syn-Apps is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
SA-Announce delivers critical notifications directly to Avaya desk phones to provide situational awareness and improved communication. Enhance your Unified Communications system to keep personnel informed and protected.
“Syn-Apps is excited to bring over 13 years of notification expertise to the Avaya IP Office platform. This expands our product availability to mutual Avaya customers running IP Office. Now that Syn-Apps’ SA-Announce has successfully completed this latest DevConnect compliance testing, both Avaya Aura® and IP Office customers have a comprehensive solution for on and off-premise emergency and non-emergency notification needs.”
— Ian Pitts, President and CEO, Syn-Apps LLC
“DevConnect Technology Partners like Syn-Apps are helping Avaya customers and System Integrators optimize their unified communications system to support network-wide paging and notification needs. Syn-Apps provides customers a notification management solution that is compatible with Avaya IP Office technology.”
–Eric Rossman, vice president, Developer Relations, Avaya
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.
Syn-Apps is a leader in notification solutions designed to improve business processes, increase safety, and streamline internal and external communication. Since 2001, thousands of organizations have integrated Syn-Apps notification and call-recording products with phones, paging systems, IP speakers, and hundreds of other internal systems and services. For more information, please visit www.syn-apps.com.