*This is the final of our four-part series highlighting the various features of Syn-Apps’ patented Paging Relay. Last week showcased the Paging Relay’s musical capabilities. For organizations with remote locations, reliable connectivity between sites is often a critical requirement. It’s important for these organizations to have contingency communication plans in the event of network disruptions. With the Remote Site Failover functionality, Syn-Apps’ Paging Relay provides true fault-tolerance protection in the event of a WAN outage.
Feature of the Week – Remote Site FailoverThe Paging Relay’s Remote Site Failover functionality provides true fault-tolerance protection in the event of a WAN outage. This feature is particularly beneficial for customers with remote locations that require connectivity at all times and need contingency communication plans in the event of network disruptions.
How Fault-Tolerance works with Syn-Apps’ Paging Relay:During normal operations, all notifications are answered by Syn-Apps’ SA-Announce at the primary location (Location 1). If a remote site experiences a wide area network outage and the SA-Announce server is not accessible, notifications are automatically routed to the Paging Relay locally via backup call control (Location 2). In active failover mode, users at the remote site can pick up a phone, dial the same pre-configured extension, reach the Paging Relay and broadcast a live page to supported IP phones, analog and IP speakers.
Let’s recap!The Paging Relay is an innovative, all-in-one device that is easy to install, provides enhanced services at a fraction of the cost, and requires virtually no configuration. Key features include:
- Unicast to multicast conversion – Converting a single unicast stream into multicast decreases network bandwidth and provides clear, intelligible audio – which is important for communicating to personnel.
- Two type of contact closure connections – Smart detection and automated alerts can help improve situational awareness and keep personnel safe.
- Various musical capabilities – Streaming live background music or playing music on hold creates an ambient environment for customers waiting for assistance.
- True fault-tolerance protection – The Remote Site Failover functionality keeps remote locations connected and provides live communication, during a network disruption across the WAN.