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SA-Announce in General
- Account / Password - Change SA-Announce Account or Password
- Passwords – SQL Strong Password Requirement
- Backup / Move / Restore SA-Announce v9.0.18 and newer
- Backup / Move / Restore SA-Announce v9.0.17 and older
- IP Phones – Add IP Phones to SA-Announce
- Jive SIP PBX – Integrate with SA-Announce
- License – Apply and Activate a Syn-Apps License - Includes video tutorial.
- Logging – Enable Verbose Logging in SA-Announce
- Move SQL 2008r2 to 2012
- Paging Groups – Resolve Fast-Busy When Calling SA-Announce Paging Groups
- Upgrade SA-Announce Software Version
- Virtual Appliance – SA-Announce on Windows Server as a Virtual Appliance
- Virtual Machine – Set Static MAC Address on Virtual Machines
Error Messages
- Configuration – CME Configuration for SA-Announce to Resolve AXL Error
- Configuration Utility – Identity Reference Error When Running SA-Announce Configuration Utility
- Configuration Utility – Server Method GetActiveGroups Failed When Running SA-Announce Configuration Utility
- Database – Cannot Open Database Error
- Virtual Directory – Error Creating Virtual Directory Invalid Index on Windows 2008 Server
Cisco Specific
Call Manager
- Configuration – CME Configuration for SA-Announce
- Configuration – CUCM Settings to Resolve Phones Not Receiving SA-Announce Notifications
- DX Endpoints – Enable SA-Announce Notifications on Cisco DX Endpoints
- Paging Groups – Delete/Recreate Paging Groups from SA-Announce and CUCM
- Device Pack – Install Syn-Apps Communications Manager Device Pack
- Permissions – CUCM Permissions Required for SA-Announce
- Redundancy – SA-Announce Redundancy Connectivity Tests
- TSP / TAPI – Install Cisco Telephony Service Provider (TSP) and Enable TAPI Busy Detection
- Upgraded CUCM – Point Syn-Apps Software to Upgraded CUCM
- Upload Data from CUCM to Call Accounting
Error Messages
Other
ShoreTel Specific
- Configure Background Music
- Configure Page to Non-XML Phones
- ShoreTel Connect Error After Phone Firmware Upgrade